Can I make a one-time purchase without a subscription?
Absolutely! Our products are available for both one-time purchases and subscription options.
Do you ship internationally?
At the moment unfortunately we only are able to ship within the US.
What forms of payment are accepted?
We accept various forms of payment for your convenience, including major credit cards, GooglePay, Afterpay, and ShopPay. This allows you to choose the payment method that works best for you at checkout.
How do I manage my account settings?
To manage your account settings, log into your account on our website. Here, you can update personal details, manage your subscriptions, view your order history, and customize your preferences.
How do I modify my payment method within my account?
To modify your payment method, go to the 'Payment Methods' section in your account settings. Here you can add, remove, or update your payment options.
How do I update my shipping address?
To update your shipping address, navigate to the 'View Addresses' section in your account. Here, you can add, remove, or edit your shipping addresses.
When will my order ship?
Orders typically ship within a specified number of business days after being placed. You can find more detailed information on our shipping timelines in your order confirmation email.
What should I do if tracking shows my order as delivered but it's not here?
We are very sorry to hear that your order has not yet arrived. Once the order has been handed off to our shipping courier, we rely on them to deliver your package in a timely manner. This is certainly not typical!
If your order has still not arrived within the next 24 - 48 hours, please reach out to us so that we can further assist you in retrieving your order.
How long does shipping take?
Shipping times vary based on the shipping method selected and your location. Estimated delivery times are provided at checkout and in your shipping confirmation email.
Can I change or cancel my order after it's been placed?
We strive to process orders quickly, but if you need to change or cancel your order, please contact our customer service team as soon as possible. We cannot guarantee changes or cancellations once an order is processed, but we will do our best to accommodate your request.
What is your return policy?
We accept returns within a specified period from the date of purchase. We also offer a 30 Days Risk-Free Guarantee. You risk nothing with our 30-day money-back guarantee.
If you still change your mind about our products, simply return it within 30 days with the original packaging and contents, and we’ll refund your money - no questions asked!
How do I return a product?
To initiate a return, please contact us via our website. You will need to provide your order number and follow the instructions to complete the return process. Depending on our policy, you may be responsible for return shipping costs.
