Thank you for choosing wellanova. We are committed to providing a smooth and secure checkout experience.
Please review our payment policy below before completing your purchase.
wellanova currently accepts the following forms of payment:
All payments are processed securely through our authorized payment processors.
When placing an order, your payment method may place a temporary authorization hold to verify available funds. This hold typically clears within a few business days, depending on your bank.
Orders will not ship until full payment has been successfully processed.
All prices listed on our website are shown in USD unless otherwise stated. If you are ordering internationally, your bank or card provider may apply additional currency conversion fees. These charges are not issued by wellanova.
To prevent delays or order cancellations, please ensure all billing details match your bank's records.
If discrepancies are detected, your order may be automatically declined by the payment processor.
wellanova uses fraud-detection systems to protect customers and our business. We reserve the right to:
If your payment is declined:
Orders are not held or reserved if payment is unsuccessful.
For subscription plans, your payment method will be charged automatically on each renewal period.
You may cancel anytime through your account dashboard or by contacting customer support at help@trywellanova.com before your next billing date.
Applicable sales tax will be calculated at checkout based on your shipping address, as required by law.
International customers may be responsible for customs duties, VAT, or import taxes, which are not charged by wellanova and must be paid by the recipient.
Refunds are issued back to the original payment method only. Depending on your bank, refunds may take 3–10 business days to appear in your account.
Please review our Refund Policy for full details on eligibility and processing times.
Your payment information is encrypted and processed through PCI-compliant systems. wellanova does not store or have access to full credit card numbers.
If you have any questions about payments or billing, our customer support team is here to help:
Email: help@trywellanova.com
Customer Support Hours: Mon-Sat, 9:00 am to 5:00 pm EST
Wellanova
Address: Trolley Square SQ NUM 1149, Delaware 19806, United States
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